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Advances in Developing Human Resources
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Achieving Performance and Learning through Performance-Centered Systems

Gloria Gery

ggery{at}attglobal.net

The problem and the solution. Although technology is being used to support learning through electronic versions of traditional instructional programs, its most direct effect on work performance is through interactive tools that structure work processes and provide links to supporting resources. Human resource development professionals charged with enhancing performance and learning must examine the new range of alternatives provided through technology and consciously determine better ways to provide support, references, courses, and collaboration.

Advances in Developing Human Resources, Vol. 4, No. 4, 464-478 (2002)
DOI: 10.1177/152342202237523
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A. D. Benson, S. D. Johnson, and K. P. Kuchinke
The Use of Technology in the Digital Workplace: A Framework for Human Resource Development
Advances in Developing Human Resources, November 1, 2002; 4(4): 392 - 404.
[Abstract] [PDF]