This Article Full Text (PDF) References Alert me when this article is cited Alert me if a correction is posted Services Email this article to a friend Similar articles in this journal Alert me to new issues of the journal Add to Saved Citations Download to citation manager Request Permissions Request Reprints Add to My Marked Citations Citing Articles Citing Articles via Google Scholar Citing Articles via Scopus Google Scholar Articles by Johnson, S. D. Articles by Leach, J. A. Search for Related Content Social Bookmarking                         What's this?

Using Expert Employees to Train on the Job

James A. Leach

The problem and the solution. The importance of on-the-job training (OJT) for enhancing workforce knowledge and skills is undisputed. Unfortunately, the effectiveness of OJT varies widely due to unstructured approaches and unprepared trainers. A critical component of effective OJT is the development of experts as effective trainers. This article reviews the nature of employee expertise in terms of its importance for instructional effectiveness and discusses the value of using employees to pass along what they know and can do directly to others. Training principles and strategies for better preparing content experts to be effective on-the-job trainers are presented.

Advances in Developing Human Resources, Vol. 3, No. 4, 425-434 (2001)
DOI: 10.1177/15234220122238481


CiteULike    Complore    Connotea    Del.icio.us    Digg    Reddit    Technorati    Twitter    What's this?