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Advances in Developing Human Resources
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Toward a Human Capital Measurement Methodology

Laurie J. Bassi

CEO of McBassi & Company

Daniel P. McMurrer

McBassi & Company

The problem and the solution. Measuring the impact of human capital and investments made in it has been an ongoing challenge for the field of human resource development (HRD).This study reports on an intensively researched, rigorous measurement methodologies designed to address this challenge.This article presents the process by which the methodology was developed, from foundational economic logic to analysis and validation.The resulting Human Capital Capability Scorecard approach allows organizations to comprehensively measure 69 different human capital items and link them to organizational performance.The implications for HRD theory building and related public policy issues are also discussed.

Key Words: human capital investment • organization performance • measurement methodology

This version was published on December 1, 2008

Advances in Developing Human Resources, Vol. 10, No. 6, 863-881 (2008)
DOI: 10.1177/1523422308325611


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R. A. Swanson
Economic Foundation of Human Resource Development: Advancing the Theory and Practice of the Discipline
Advances in Developing Human Resources, December 1, 2008; 10(6): 763 - 769.
[Abstract] [PDF]